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Getting into the Customer Service Flow (Fast Forward Libraries) Online
We've all experienced challenging security situations at our libraries. In this webinar, we'll empower positive interactions with library users through practical approaches. Use warm welcomes and quick lessons on library etiquette to prevent and redirect unwelcome behavior. Flow with your breath through challenging moments and protect yourself from feeling overwhelmed. Create consistent phrases you can use to keep control of yourself and the situation. Flow together as a team for support and encouragement.
For more information and to register, visit: https://fastforwardlibraries.com/events/
- Date:
- Thursday, June 18, 2026
- Time:
- 1:00pm - 2:00pm
- Time Zone:
- Eastern Time - US & Canada (change)
- Online:
- This is an online event.
- Event URL:
- https://fastforwardlibraries.com/events/
- Audience:
- National CE Calendar
- Categories:
- Management Training/Instructions
Event Organizer
Kimberly Clark