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The New Basics of Professional Customer Service (Niche Academy) Online
The landscape of what customers expect in professional customer service from organizations continues to change at a frantic pace. What was “good enough” yesterday, likely is “bad enough” to lose a customer today. While we can’t ignore the impact and benefits of the online experience and their impact on how customers view “human-less service”, the need for organizations to provide professional customer service experiences continues to differentiate the organizations that create loyal customers and fans, versus those that get-by, survive and potentially even fail. Join Andrew Sanderbeck for this interactive and informative program exploring two critical customer service competencies: Professional customer service expectations from the eyes of the customer and a road map to creating new internal professional customer service expectations for your organization.
For more information and to register, visit: https://www.nicheacademy.com/upcoming-webinars
Related LibGuide: Continuing Education Calendar by Jared Leadbetter
- Date:
- Wednesday, October 9, 2024
- Time:
- 2:00pm - 3:00pm
- Time Zone:
- Eastern Time - US & Canada (change)
- Online:
- This is an online event.
- Event URL:
- https://www.nicheacademy.com/upcoming-webinars
- Audience:
- National CE Calendar
- Categories:
- Management Training/Instructions